Reference: Start Non-Premise Based Service Process Model - Page 1 for the associated business process diagram.Actor/Role: CSRDescription: The CSR or Authorized User makes any necessary changes for contact information and enters new mailing address. The system defaults to mailing premise. If no other Premise Based Service Agreements exist, the default needs to change. CC&B address sources include Person, Premise, and Account. The address information is effective when the Service Agreement is activated. (Alternatively, the CSR or Authorized User may return to the Person Record if changes are to occur immediately).
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